faq

 

What is a booking fee?

A one-time non-refundable booking fee I required to reserve the date of your event. This can be paid by credit card.

The booking fee does not go towards your services. It goes towards reserving your date, stylist/artist, supplies needed that day, and the scheduling/coordination we do.

 

Fees and payment?

On Location Payment: If we are sending our team on location to do hair & makeup, we send out an email a month prior to your wedding date. There will be 20% gratuity added to all on location services which is reflected in your contract. For final payment we will send an electronic invoice due a week before your wedding. We do not accept cash or check.

In Salon Payment: As our salon is continuously growing, we no longer have an event space to accommodate larger bridal parties. We only book in salon weddings on Sundays.

Sunday Services Payment: We do book on-location and in salon weddings on Sundays. Due to the salon not being open on Sundays, all other requested event services are booked through our agency on-location only and will be an additional cost since we are out of our businesses scheduled hours.

Travel Fee: Any on location wedding outside of the 30-mile radius of Hunter Paige Salon we do charge a travel fee. See below for Travel Expenses:

The travel fee is 65.5 cents a mile round trips per stylist/artist we send out to you.

Out- of- State Fee’s: If you would like to send our team to out of state, you will be responsible paying for all accommodations for the trip. This includes booking/arranging flights, car expenses (whether it is a rental or Uber), Hotel expenses etc.

 
 
 

Can I switch times or appointments day of the event?

Switching times/appointments is NOT allowed day of the event, although we are willing to work with you depending if time permits. Please let the wedding coordinator or team member know as soon as possible so we can see if switching times will work for you.

 

Am I required to have a trial run if I am a bride?

Yes! We require the Bride to have a trial run done with their stylist/artist prior to their wedding date. This helps make your wedding day smoother, so you and your stylist/artist are more comfortable.

 

When do you recommend a trial run?

We typically do trial runs after the contract is signed and the booking fee is paid. This ensures that the stylist/artist doing your trial run will also be doing your wedding. We recommend 60-90 days before your actual wedding date.

 

How do I book a trial run?

One of our Hunter Paige event coordinators will reach out via email to book your trial run 60-90 days before your wedding date. We ask you arrive with clean dry hair and a fresh face!

 

Is the trial run included with my final payment?

No, the trial run is paid separately from the wedding day payment and booking fee. Regardless of the outcome of the trial run you are required to pay for the services. Tipping is optional for this service but highly recommended.

 

How much time does a trial run usually take?

You are allotted 2.5 hours for your hair and makeup trial run.

 
 
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